This Privacy Policy explains how bdajee collects, uses, stores, and protects your personal information. We are committed to handling your data with transparency, care, and respect.
bdajee ("we", "us", "our") operates an online casino and sports betting platform accessible at bdajee.biz, providing entertainment services — including live casino games, slots, crash games, Teen Patti, Andar Bahar, and cricket betting — primarily to players based in Bangladesh. In the course of providing these services, bdajee necessarily collects and processes personal data relating to players and website visitors ("you", "your").
This Privacy Policy ("Policy") sets out our data practices in full, including what personal data we collect, the legal bases on which we process it, how long we retain it, who we share it with, and the rights you hold as a data subject. This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which are available on the bdajee platform.
bdajee is committed to processing personal data lawfully, fairly, and transparently, and to implementing appropriate technical and organisational measures to protect it against unauthorised access, loss, or misuse. If you have any questions about our data practices, please contact our support team at [email protected].
bdajee collects personal data in several categories depending on how you interact with our platform. The following table provides an overview of the categories of data we collect and examples of specific data points within each category:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, gender, nationality | Account registration, KYC verification, age verification |
| Contact Data | Email address, mobile phone number, city/region | Account communications, support, notifications |
| Document Data | NID number, passport copy, birth certificate | KYC identity and age verification |
| Financial Data | bKash / Nagad / Rocket / Upay account number, transaction history, deposit and withdrawal amounts | Payment processing, fraud prevention, AML compliance |
| Technical Data | IP address, device type, browser type, operating system, session duration | Platform security, fraud detection, analytics |
| Usage Data | Games played, bets placed, wager amounts, login timestamps, pages visited | Service delivery, responsible gaming monitoring, personalisation |
| Communications Data | Support chat logs, email correspondence, feedback submissions | Customer support, dispute resolution, quality assurance |
| Marketing Data | Promotion opt-in preferences, communication channel preferences | Delivering relevant promotional offers where consented |
We collect only the data that is necessary for the purposes described in this Policy. We do not collect sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, or biometric data) unless strictly required by law or for a specific purpose that you have consented to.
The majority of personal data we hold about you is provided directly by you during your interactions with the bdajee platform. This includes data submitted when you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, opt in to a promotion, or update your account settings.
When you visit the bdajee website or use our platform, we automatically collect certain technical and usage data through cookies, server logs, and similar tracking technologies. This includes your IP address, device identifiers, browser type, pages visited, and session activity. This data is collected to ensure the platform functions correctly, to detect and prevent fraud, and to improve the user experience.
When you make a deposit or withdrawal using bKash, Nagad, Rocket, Upay, or a Bangladeshi bank, we receive transaction confirmation data from the relevant payment provider. This is limited to the information necessary to process and verify your transaction and does not include your full payment account credentials.
In some cases, bdajee may use third-party KYC and identity verification services to assist in validating the identity documents you submit. These services process your document data solely for verification purposes and are contractually bound to handle your data in accordance with applicable privacy standards.
bdajee processes your personal data for the following purposes. Where the processing is based on your consent, you may withdraw that consent at any time by contacting our support team, although withdrawal of consent will not affect the lawfulness of any processing carried out before the withdrawal.
bdajee processes your personal data on one or more of the following legal bases, depending on the specific purpose of the processing:
bdajee does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with third parties only in the following circumstances:
We share data with carefully selected third-party service providers who assist in delivering the bdajee platform and its services. These include payment processors (bKash, Nagad, Rocket, Upay, Bangladeshi banks), KYC and identity verification providers, game content providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi), cloud hosting and infrastructure providers, and customer support software providers. All such providers are contractually bound to process your data only as instructed by bdajee and to implement appropriate data security measures.
We may share data with fraud prevention agencies, financial intelligence units, and other industry bodies where we are required or permitted to do so by law, or where sharing is necessary to prevent financial crime or protect the integrity of the bdajee platform.
bdajee will disclose personal data to law enforcement agencies, regulatory bodies, or courts where we are legally required to do so by a valid court order, regulatory direction, or applicable statutory obligation. We will take reasonable steps to notify you of such disclosure where we are legally permitted to do so.
In the event that bdajee undergoes a merger, acquisition, restructuring, or sale of all or substantially all of its assets, your personal data may be transferred to the successor entity as part of that transaction. You will be notified of any such transfer and of any material change to this Privacy Policy that results from it.
bdajee retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our general retention periods are as follows:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | Duration of account plus 5 years after closure | Legal and regulatory compliance, dispute resolution |
| Financial Transaction Records | 7 years from the date of transaction | AML obligations, tax and financial record-keeping requirements |
| KYC Documents | Duration of account plus 5 years after closure | Regulatory obligations for identity verification records |
| Support Communications | 3 years from the date of the communication | Dispute resolution, quality assurance |
| Technical & Usage Logs | Up to 12 months on a rolling basis | Fraud detection, security monitoring, platform analytics |
| Marketing Preferences | Until consent is withdrawn or account is closed | Compliance with consent-based marketing obligations |
When personal data is no longer required, bdajee will securely delete or anonymise it in accordance with our internal data disposal procedures. Anonymised data (from which you cannot reasonably be identified) may be retained indefinitely for statistical and analytical purposes.
bdajee implements a layered set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:
While bdajee takes every reasonable precaution to protect your data, no method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, bdajee will notify you without undue delay in accordance with applicable legal requirements.
The bdajee website uses cookies and similar tracking technologies to deliver, maintain, and improve the platform. A cookie is a small text file placed on your device by a website server. Cookies allow the platform to recognise your device across sessions, maintain your login state, and record your preferences.
You can manage your cookie preferences through your browser settings. Please note that disabling certain categories of cookies may affect the functionality of the bdajee platform. For detailed guidance on managing cookies in your specific browser, please refer to your browser's help documentation.
As a data subject, you hold a number of rights in respect of your personal data held by bdajee. These rights are summarised below. To exercise any of these rights, please contact our support team at [email protected] with a clear description of your request. We will respond within a reasonable timeframe and in any event within 30 days of receiving your request.
bdajee applies age verification checks during the registration and KYC process to minimise the risk of underage access. Any account found to belong to a person under 18 will be immediately closed and any associated funds will be handled in accordance with our Terms & Conditions. We take the protection of minors very seriously and actively cooperate with any lawful investigation into underage gambling.
bdajee may update this Privacy Policy periodically to reflect changes in our data practices, legal obligations, or platform features. Where updates are material — meaning they substantively affect your rights or how your data is used — we will notify you in advance via email to your registered address or via a prominent notice on the bdajee platform, with at least seven days' notice before the changes take effect.
The "Last updated" date at the top of this Policy will always reflect the most recent revision. We encourage you to review this Policy periodically to stay informed about how bdajee protects your personal information. Your continued use of the bdajee platform after the effective date of any updated Policy constitutes your acknowledgement of those changes.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the way bdajee handles your personal data, please reach out to our support team using the contact details below. All privacy-related requests should be submitted in English and addressed to the bdajee Data Support team.
For information about your rights as a player, or for questions about responsible gaming tools, please also visit our Responsible Gaming page and our FAQ section. To review the full terms governing your use of the bdajee platform, please read our Terms & Conditions.
A snapshot of the key data protection measures in place for every bdajee player in Bangladesh
Every connection between your device and the bdajee platform is secured with SSL/TLS encryption. Your login credentials, payment details, and personal data are never exposed during transmission.
bdajee verifies the identity of every player to prevent fraud, money laundering, and underage access. Your identity documents are handled securely and retained only for the minimum period required by law.
bdajee does not sell, rent, or trade your personal data to advertisers or data brokers. Data sharing is strictly limited to service providers and legal obligations, as described in this Privacy Policy.
You have the right to access, correct, delete, or port your personal data at any time. You may also withdraw marketing consent or object to certain processing — all by contacting our support team.
bdajee retains your data only as long as is legally required or operationally necessary. Financial records are held for seven years per AML obligations; all other data is deleted promptly once its purpose is fulfilled.
Our support team is available around the clock to handle privacy-related requests, data access queries, and consent withdrawals. We respond to all data rights requests within 30 days of receipt.
Now that you understand how bdajee protects your data, discover our full range of games and betting markets. From cricket and slots to live casino tables — all with instant bKash and Nagad payments.